Independent of Hyundai’s settlement with the EPA, we have provided a lifetime reimbursement program to cover the additional fuel costs associated with the rating change, plus a 15 percent premium in acknowledgement of the inconvenience to customers. The majority of customers affected by the ratings restatement enrolled in our reimbursement program and are being compensated based on their actual mileage and the fuel costs for the region in which they live. While customers responded favorably to the original reimbursement program, Hyundai, through a recent class action settlement, offered the option of a single lump sum cash payment for those customers who would rather not return to a dealership to have their mileage verified. The Court granted preliminary approval for the settlement on August 21, 2014, and we will soon be issuing related notices to our customers. So, through either the one-time lump sum payment or original lifetime reimbursement program, customers have the option of being made fully whole for Hyundai’s ratings restatement.
For the lifetime reimbursement program, if your vehicle qualifies, use the Reimbursement Estimator available here for an estimate of your initial reimbursement amount, which will be based on the model you own, your odometer reading, and the most recent average gas price in your area. In addition, as an acknowledgement of other small costs and the inconvenience this may cause, we will add an extra 15% to your reimbursement amount. Your actual reimbursement amount may vary. Your reimbursement amount may vary slightly from the Reimbursement Estimator based on your actual odometer reading when you reach the dealership.
Finally, at your convenience, visit your Hyundai dealer who will verify your current odometer reading and we will arrange for a debit card to be sent to you.
This reimbursement program will continue for as long as you own your vehicle. All of us at Hyundai value our owners, first and foremost. We work hard to be deserving of your trust, and appreciate the opportunity to make this right for you.